ByVoice User Manual and Troubleshooting

1. How to do when ByVoice does not read notifications after update

This problem occurs because the notification access rights setting is not recognized. You can solve it by one of the following:

  • Go to the “Main Screen -> Permissions -> Notification Access Rights” menu and cancel the notification access rights and set again.
  • Reinstall the app
  • Reboot the system

2. How to do when ByVoice suddenly stops reading notifications

This is caused by the ByVoice app not working properly in the background. Take the following actions:

* In addition to the steps below, if you are using a 3rd party battery optimization app, you should set ByVoice to be excluded from it.

* To make ByVoice read notifications properly, not only ByVoice but also other apps displaying notifications should run in the background. Please take the same measures for other apps that have to show alerts on time.

Samsung Galaxy(Old UI)

1) Battery manager

– Tap “Smart Manager”.
– Select “Battery”, and tap to enter settings page.
– Find “App optimization” and tap DETAIL button to open.
– Find “ByVoice” and tap to set.
– Check “turn off” option.

If it doesn’t work after the above settings, try to:

– Open “Settings”.
– Find “Device maintenance” and tap to enter.
– Find “Battery” and tap to enter.
– Find “Unmonitored apps” and tap to enter.
– Tap “Add apps” and select “ByVoice”

Samsung Galaxy(One UI)

1) Battery manager

– Open “Settings”.
– Find “Apps” and tap to enter.
– Find “ByVoice” and tap to enter.
– Find “Battery” and tap to enter.
– Find “Allow background activity” and turn the switch on.
– Find “Optimize battery usage” and tap to enter.
– Find “Apps not optimized” and change it to “All”.
– Find “ByVoice” and turn off the switch.

2) Lock the app

– Tap the Menu button on Home screen, and enter the recently opened program pages.
– Find “ByVoice” and tap the app icon.
– Find “Lock this app” and tap it to lock the task.

Google Pixel

– Open “Settings”.
– Find “Apps & Notifications” and tap to enter.
– Find “Recently opened apps” and “ByVoice” tap to enter.( If you can’t find “ByVoice” then find “See all N apps” and tap it. )
– Find “Advanced” and tap it.
– Find “Battery” and tap it.
– Make sure “Background restriction” is set to “App can use battery in background.” If not, tap on the item and select “Remove”.
– Find “Battery optimization” and tap it.
– Select “Not optimized” at the top, then select “All apps”.
– Find and tap “ByVoice” and select “Don’t optimize”.

Xiaomi MIUI

1) Autostart

– Open “Settings”.
– Find “Permissions” and tap to enter.
– Find “Autostart” and tap to enter.
– Find “ByVoice” and turn on the switch.

2) Battery manager

– Open “Settings”.
– Select “Battery & Performance”.
– Select “Choose apps”.
– Find “ByVoice” and select “No restrictions” in background settings.

3) Lock the apps

– Tap the Menu button on Home screen, and enter the recently opened program pages.
– Pull down or press long-click “ByVoice” and tap “Lock icon” to lock the task.

Huawei EMUI(Old UI)

1) Autostart

– Open “Phone manager”.
– Select and enter “Launch”.
– Find “ByVoice” and turn off the switch.
– Tap to enter “Manage batch manually”.
– Find “ByVoice” and turn the switches of “Auto-launch” “Secondary launch” “Run in background” on.

If it doesn’t work after the above settings, try to:

– Open “Settings”.
– Tap “Permission Manager”.
– Select “App auto-launch”.
– Find “ByVoice”, and turn on the switch.

2) Battery manager

– Open “Settings”.
– Select “Advanced settings”.
– Select “Battery manager”.
– Select “Protected apps”.
– Find “ByVoice”, and turn on the switch.

If the EMUI version is updated recently, it’s unnecessary to make changes in Settings.

3) Lock the app

– Tap the Menu button on Home screen, and enter the recently opened program pages.
– Pull down “ByVoice” until a lock icon appears.

Huawei EMUI(New UI)

1) Autostart and Battery manager

– Open “Settings”.
– Select “Battery”.
– Select “Launch”.
– Find “ByVoice”.
– If the switch is turned on, turn it off.
– On the new pop-up dialog, turned all switches on(“Auto-launch” “Secondary launch” “Run in background”).

2) Lock the app

– Tap the Menu button on Home screen, and enter the recently opened program pages.
– Find “ByVoice” and tap lock icon to lock the task.

MEIZU Flyme

1) Autostart

– Open “Security”.
– Tap “Permissions”.
– Select “App management”.
– Find “ByVoice” and allow it to run in the background.

2) Lock the app

– Slide left on the Home screen to enter Recents.
– Press and hold “ByVoice” until a lock icon appears.

OPPO ColorOS

1) Autostart

– Open “Phone manager”, and find “Privacy Permissions”.
– Enter “Startup Manager”.
– Find “ByVoice”, and turn on the switch.

2) Battery Manager

– Open “Settings”, and tap “Battery”.
– Tap “Energy Saver”.
– Find “ByVoice” to turn off “Background Freeze and Abnormal Apps Optimization”.

If you can’t set after you complete the above steps, try to:

– Open “Phone Manager”, and find “Clean background”.
– Tap to add app.
– Tick “ByVoice” and tap OK.

3) Lock the app

– Tap the Menu button on Home screen, and enter the recently opened program pages.
– Pull down “ByVoice” until a lock icon appears.

VIVO Funtouch OS

1) Autostart

– Open “i Manager”, and tap “App manager”.
– Find “Autostart”.
– Find “ByVoice” and turn on the switch.

2) Battery manager

– Open “i Manager”, and tap “Power manager”.
– Select “Backstage power”.
– Find “ByVoice” and turn on the switch.

3) Lock the app

– Tap Menu button on Home screen, enter Recents page.
– Pull down “ByVoice” until a lock icon appears.

Le EUI

1) Autostart

– Open “Settings”, find “Privacy authorization”.
– Select “Autostart”.
– Find “ByVoice” and turn on the switch.

Smartisan OS

1) Autostart

– Open “Phone Manager”, tap “Permissions Manager”.
– Tap “Auto Launching Permissions Manager”.
– Find “ByVoice” and turn on the switch of “Allow System to Launch”.

2) Battery Manager

– Open “Phone Manager”.
– Tap “App Battery Use Optimization”.
– Find “ByVoice” and turn off the switch.

3) Lock the app

– Double-tap the Menu button, enter Recents page.
– Press and hold “ByVoice” until a pushpin icon appears.

Other phone brands

– Lock “ByVoice” in Recents.
– Allow “ByVoice” to autostart in “Security/Settings > Autostart”
– Add “ByVoice” to exceptions.
– If you’ve installed another startup manager, remove “ByVoice” from its blocklist.

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